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OUTAGES

OUTAGE MAP

Benton County Electric System is proud to offer a “live” outage notification system.  Our new outage reporting map and system will provide our customers the POWER to inform us immediately with any power issues. 

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- Text "Outage" to 877-731-8251

- Call 877-731-8251 to report outage

- Visit https://www.hometowngrid.com/bces to see a live outage map of Benton County

- Call our 24/7 Emergency Dispatch Service 731-584-8251

- Send us a Direct Message on Facebook  https://www.facebook.com/BCESTN

CONTACT

FOR QUESTIONS OR TO REPORT AN OUTAGE, CALL 731-584-8251

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BENTON COUNTY ELECTRIC SYSTEM

P.O. BOX 429

975 HWY 70E

CAMDEN, TN 38320

731-584-8251 PHONE

 731-584-4091 FAX

Monday-Thursday 7:00am-4:30pm

Friday 8:00am-4:30pm

Saturday & Sunday CLOSED

 

After Hours Emergencies/24-7 Outage Dispatch Service: Call 731-584-8251

TVA Complaint Resolution Process

TVA provides regulatory oversight for your local power company's rates and service practice policies. If you have an issue or complaint that you have not been able to resolve with Benton County Electric, TVA's Complaint Resolution Process may be able to help.

There are three ways to begin the process

Online:  www.tva.com/complaintresolution

E-mail: complaintresolution@tva.gov

Phone: 1-888-289-8409

MESSAGE US

THANK YOU! REQUEST RECEIVED

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